Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payment or payment by Paypal.

We accept most major cards (with the exception of American Express). Backordered items are not charged until they are shipped.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Disclaimer: All of the products that Terracotta Spice Ltd sell are made from Natural Materials and Hand Made with most of our products being made in batches. Please be aware that due to this sizes and colour can vary slightly. If ordering more than one of the same product colour may vary slighty between the items due to the nature of natural materials and they way in which they accept colouring.
All measurements given are approx measurements.

Please also be aware that due to different monitor settings colours can appear different than the actual product.

Returns:
If you wish to return an item a collection fee may be applied.